Official channel
Operate through the official WhatsApp Business Platform with an eligible account connected to WESSAAL.
All products and add-ons
WESSAAL Cloud
Official customer communication, in one operating workspace.
Official WhatsApp Business + chatbot inside WESSAAL.
Connect an eligible WhatsApp Business account, manage templates and conversations, and use the chatbot for recurring questions and flows while your team stays in one operating context instead of splitting follow-up across disconnected tools.
The operating problem
When communication is scattered, the full picture disappears.
Teams need to know what was sent, what the customer replied, and what needs human follow-up now. WESSAAL Cloud brings that context together and lets the chatbot absorb the repetitive part instead of making the team restart every conversation from zero.
The outcome
Communication becomes part of operations, not a separate tool.
Chatbot for recurring conversations
Let the chatbot handle recurring questions and steps while the team keeps the conversations that need judgment or action.
Shared, integration-ready context
Templates, conversations, and follow-up stay in the same operating workspace, with API and webhooks according to the active plan.
How it works
A clear path from connection to follow-up.
Connect an eligible account
Start with an eligible WhatsApp Business account and connect it to your WESSAAL workspace.
Prepare communication and templates
Organize the communication you need without managing every step outside the operating context.
Use the chatbot for recurring flows
Let the chatbot cover recurring questions and steps so the team can focus on conversations that need real intervention.
Follow up from the same workspace
Your team sees conversations and follow-up status in one context without reconstructing the story from multiple tools.
Product capabilities
The important pieces in one place.
- Eligible WhatsApp Business account connection
- Conversation operating dashboard
- Chatbot for recurring questions and conversations
- Template management inside WESSAAL
- Team workspace and permissions
- API and webhooks when enabled by the active plan
The WESSAAL approach
Official, clear, and ready to scale.
01
WESSAAL Cloud is built around the official channel for this product experience.
02
The chatbot helps with the repetitive part of communication while cases that need judgment remain visible to the team.
03
Live prices and limits come from the WESSAAL catalog instead of duplicated hardcoded numbers.
Who is it for?
Organizations where communication is already a daily operation.
01Sales and customer service teams
02Teams that receive recurring questions and conversations and need chatbot assistance
03Operations that rely on recurring notifications and messages
04Companies that need an official channel with room for future integrations
Next step
Make communication part of your operation, not something sitting beside it.
Tell us how your team uses WhatsApp today and where conversations repeat, and we’ll help identify the right starting point in WESSAAL Cloud.